 | An issue found in the "Legendary Challenge Campaign" (Update) |
Regarding the issue found in the mission of the "Legendary Challenge Campaign"
Fri 01/26/2018 01:00 am PST
== Updated ( 1/26 01:00 PST) ==
Dear Players,
The issue has been fixed on 2018/1/25 at 04:00:00 PST.
If you have already met the mission requirement, the mission will be completed upon re-login to the game. We truly apologize for any and all inconvenience this may have caused.
Players who experienced the issue, will be compensated with 1 Dragon Stone.
- Players who have used the Incredible Hourglass during the period of the mentioned issue can claim the items back via in-game customer service letter. The compensation will be made accordingly.
- How to Contact Us Please navigate to the following path: Home > Menu > Help > Contact Us
Please provide your Account ID and clarify your request of "Claim for Incredible Hourglass" in the letter.
* Please send in your letter for "Claim for Incredible Hourglass" before 2018/2/25 22:59 PST. Requests received after the mentioned time will not be accepted. Thank you for your understanding.
* The compensation "Incredible Hourglass" will only made to the players who have been affected by the mentioned issue. We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
Currently, an issue was found in the mission of "Legendary Challenge Campaign". Some players cannot receive the mission rewards upon the mission completion.
The Mission with the described issue: - Activate 100% of Androids #17 & #18's Hidden Potential!
Players who encountered the mentioned issue will be able to complete the mission and claim the reward once this issue is solved.
The progress and the compensation details will be updated later in this announcement.
We apologize for any inconvenience caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle!
Dear Players,
The issue has been fixed on 2018/1/25 at 04:00:00 PST.
If you have already met the mission requirement, the mission will be completed upon re-login to the game. We truly apologize for any and all inconvenience this may have caused.
Players who experienced the issue, will be compensated with 1 Dragon Stone.
- Players who have used the Incredible Hourglass during the period of the mentioned issue can claim the items back via in-game customer service letter. The compensation will be made accordingly.
- How to Contact Us Please navigate to the following path: Home > Menu > Help > Contact Us
Please provide your Account ID and clarify your request of "Claim for Incredible Hourglass" in the letter.
* Please send in your letter for "Claim for Incredible Hourglass" before 2018/2/25 22:59 PST. Requests received after the mentioned time will not be accepted. Thank you for your understanding.
* The compensation "Incredible Hourglass" will only made to the players who have been affected by the mentioned issue. We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
Currently, an issue was found in the mission of "Legendary Challenge Campaign". Some players cannot receive the mission rewards upon the mission completion.
The Mission with the described issue: - Activate 100% of Androids #17 & #18's Hidden Potential!
Players who encountered the mentioned issue will be able to complete the mission and claim the reward once this issue is solved.
The progress and the compensation details will be updated later in this announcement.
We apologize for any inconvenience caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle!
