 | Regarding the Issue Currently Found (Updated) |
Regarding a character distribution error
Wed 06/06/2018 01:30 am PDT
(6/6 00:30 PST Updated)
Dear Players,
The compensation for the issue has all been distributed.
* The compensation will be sent directly to your Gift box.
We truly apologize for the confusion caused, and thank you for your understanding and patience.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
Currently, an issue was found around 6/4 (Mon) 22:30 PST. [Into the Fierce Battle] Super Saiyan 3 Vegeta (GT) was incorrectly distributed to some players' Character List. Therefore, an emergency maintenance was performed to retrieve the incorrectly distributed character.
We truly apologize for any inconvenience caused due to this error.
For players who had received the mentioned character, the following situation may occur after the character was retrieved. - Players who took on any stage with the mentioned character in the team before the emergency maintenance, and then finish the stage after the emergency maintenance will encounter an error.
- Players who received the mentioned character will encounter a crash issue once when they navigate to other screens including "Team List" and the HOME screen.
- Players who opened the App and remained in standby mode before the emergency maintenance will encounter an error once when they proceed to other screens after the maintenance.
If any of the situations mentioned above occurs, please select "Abandon Quest" or restart the App rather than resuming the game.
All players will receive 10 Dragon Stones as compensation for this emergency maintenance.
Also, for this character distribution error, players will receive the followings as compensation: - 15 Dragon Stones for all players - Potential Orbs used on the incorrectly distributed character before the maintenance
* The distribution schedule for the compensation Potential Orbs will be updated in this announcement.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
The compensation for the issue has all been distributed.
* The compensation will be sent directly to your Gift box.
We truly apologize for the confusion caused, and thank you for your understanding and patience.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
Currently, an issue was found around 6/4 (Mon) 22:30 PST. [Into the Fierce Battle] Super Saiyan 3 Vegeta (GT) was incorrectly distributed to some players' Character List. Therefore, an emergency maintenance was performed to retrieve the incorrectly distributed character.
Emergency Maintenance Period
6/4 (Mon) 23:36 ~ 6/5 (Tue) 10:00 PST (updated)We truly apologize for any inconvenience caused due to this error.
For players who had received the mentioned character, the following situation may occur after the character was retrieved. - Players who took on any stage with the mentioned character in the team before the emergency maintenance, and then finish the stage after the emergency maintenance will encounter an error.
- Players who received the mentioned character will encounter a crash issue once when they navigate to other screens including "Team List" and the HOME screen.
- Players who opened the App and remained in standby mode before the emergency maintenance will encounter an error once when they proceed to other screens after the maintenance.
If any of the situations mentioned above occurs, please select "Abandon Quest" or restart the App rather than resuming the game.
All players will receive 10 Dragon Stones as compensation for this emergency maintenance.
Also, for this character distribution error, players will receive the followings as compensation: - 15 Dragon Stones for all players - Potential Orbs used on the incorrectly distributed character before the maintenance
* The distribution schedule for the compensation Potential Orbs will be updated in this announcement.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
