 | Regarding the Recently Discovered Issue (Updated) |
Regarding the recently discovered Countdown Login Bonus issue
Fri 07/06/2018 02:00 am PDT
= 7/6 01:00 PST Updated =
Dear Players,
The Countdown Login Bonus were sent to players who haven't received it.
* The compensations are sent directly to your Gift Box.
We truly apologize for any and all inconvenience this may have caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
An issue was found where some players cannot properly receive the Countdown Login Bonuses upon logging in to the game during 6/29 16:00 ~ 7/5 15:59 PST.
We are now investigating the issue and will update in this announcement once this issue is fixed.
We truly apologize for any inconvenience caused due to this issue.
In addition, the announcement of "1 day until our 3rd Anniv.! Countdown Login Bonus" will not pop up. Please claim your bonuses from the Gift Box.
* This issue will not affect Login Bonuses other than the Countdown Login Bonus. Other Login Bonuses have all been distributed properly.
= Corresponding Actions & Compensation Details =
- For players who haven't received the Countdown Login Bonuses, the Countdown Login Bonuses will be sent to their Gift Box.
- All players will receive 1 Dragon Stone as compensation for the Login Bonus issue.
* The compensations are sent directly to your Gift Box.
We truly apologize for any and all inconvenience this may have caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
The Countdown Login Bonus were sent to players who haven't received it.
* The compensations are sent directly to your Gift Box.
We truly apologize for any and all inconvenience this may have caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Dear Players,
An issue was found where some players cannot properly receive the Countdown Login Bonuses upon logging in to the game during 6/29 16:00 ~ 7/5 15:59 PST.
We are now investigating the issue and will update in this announcement once this issue is fixed.
We truly apologize for any inconvenience caused due to this issue.
In addition, the announcement of "1 day until our 3rd Anniv.! Countdown Login Bonus" will not pop up. Please claim your bonuses from the Gift Box.
* This issue will not affect Login Bonuses other than the Countdown Login Bonus. Other Login Bonuses have all been distributed properly.
= Corresponding Actions & Compensation Details =
- For players who haven't received the Countdown Login Bonuses, the Countdown Login Bonuses will be sent to their Gift Box.
- All players will receive 1 Dragon Stone as compensation for the Login Bonus issue.
* The compensations are sent directly to your Gift Box.
We truly apologize for any and all inconvenience this may have caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
