 | Regarding the Delivery Dates of the Daily Capsules |
Regarding an issue with the delivery dates of the Dragon Stones from the Daily Capsules.
Thu 12/19/2019 04:00 am PST
Dear Players,
Currently, some players may have received their daily delivery of Dragon Stones twice upon purchasing a Daily Capsule plan. As a result, the daily delivery of Dragon Stones for these players will end a day earlier.
If these players extend an existing subscription, the starting date of the extended subscription will be a day after the displayed expiration date of the previous subscription.
This issue is an error with the displayed expiration date and will not affect the actual number of Dragon Stones received.
In addition, this issue has now been fixed. The subscription period will be corrected upon the next purchase of a Daily Capsule plan for players who have encountered this issue.
All players who have encountered this issue will receive 1 Dragon Stone as compensation.
* The compensation will be sent directly to your Gift Box.
We truly apologize for the inconvenience caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
Currently, some players may have received their daily delivery of Dragon Stones twice upon purchasing a Daily Capsule plan. As a result, the daily delivery of Dragon Stones for these players will end a day earlier.
If these players extend an existing subscription, the starting date of the extended subscription will be a day after the displayed expiration date of the previous subscription.
This issue is an error with the displayed expiration date and will not affect the actual number of Dragon Stones received.
In addition, this issue has now been fixed. The subscription period will be corrected upon the next purchase of a Daily Capsule plan for players who have encountered this issue.
All players who have encountered this issue will receive 1 Dragon Stone as compensation.
* The compensation will be sent directly to your Gift Box.
We truly apologize for the inconvenience caused.
We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.
